Master services agreement and service terms

A master services agreement (MSA) sets a legal framework for long-term cooperation between companies.

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Instead of drafting a new contract for every project, both parties sign one MSA, while project-specific details are added through separate statements of work (SOWs).

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When companies use MSA

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Businesses typically use a master services agreement when:

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• long-term collaboration is expected
• multiple projects will be delivered over time
• they want flexible project details but fixed general terms
  
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Industries where MSAs are common:
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• software development
• outsourcing and consulting
• marketing services
• manufacturing agreements
• B2B service contracts

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What’s included in MSA

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Every service agreement is unique, but a standard MSA usually covers:

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• payment terms: schedule, currency, taxes
• intellectual property rights
• data confidentiality and security
• liability, warranties, and insurance
• dispute resolution methods (arbitration clause is often included)
• force majeure
• contract duration and termination terms

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Benefits of MSA

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• faster project launches without renegotiating general conditions
• reduced legal costs and paperwork
• consistency and transparency across all projects
• protection for both parties throughout the business relationship

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Signing MSA electronically

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Once a master services agreement is prepared, electronic signing ensures a fast and secure signing process:

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• eSignatures are legally recognized in many countries
• no need for paper documents or physical meetings
• platforms like DocuChain allow both sides to securely eSign and store business contracts, keeping full signing history and transparency

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‍Ready to sign your MSA?

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DocuChain lets you eSign master services agreements online — secure, fast, and fully trackable. Sign for free

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