
You open a PDF in Adobe Reader, try to sign pdf, and the sign option just… doesn’t click. You feel frustrated. It’s not you, it’s the software.
Real user frustration
On Reddit, users report Acrobat crashing or freezing when trying to click “Sign”:
“One of my user’s having issues signing documents in Acrobat. As soon as we click on the sign tool the app crashes…”
Another common fix—turning off Protected Mode—helps, but not always.

What goes wrong
- Acrobat Reader or Pro freezes or crashes.
- The sign documents online experience stops dead at the start.
- You feel stupid or scared—did you mess up the document?
How people cope
- Restart Acrobat.
- Disable Protected Mode from Preferences.
- Update or reinstall.
- These can work—but often take minutes or leave you unsure.

It hurts
You just wanted to esign pdf, not troubleshoot tools. Every freeze or crash wastes time and trust.
Imagine it working
It would feel effortless: open, sign, done— no crashes or hidden settings.

DocuChain just works
With DocuChain, every digital signature step—from open to sign documents online, is smooth. No freezes, no Protected Mode, no panic.
Create Digital Signature

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